Privacy Notice

Royce Legal Solicitors (“Royce Legal”, “we” or “us”) takes your privacy and security of personal information very seriously and committed to protecting your personal information. This privacy notice sets out the way in which any personal information you provide to us is used and kept secure. It applies whenever we collect your personal data (including when you use our website or other digital platforms), so please read it carefully.

About us

For the purposes of the Data Protection Act 1998, Royce Legal Solicitors is the “data controller” (i.e. the company who is responsible for, and controls the processing of, your personal data).

About this privacy notice

This privacy notice explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.

Third party websites

Please note that our website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

Contact Details

If you have any comments or queries regarding our use of your data, please contact our Data Protection Officer by emailing info@roycelegal.co.uk, write to us at Data Protection Officer, 7 Wellington Rd E, Dewsbury WF13 1HF, UK or call us on 01924 664177.

What information do we collect about you and what is it used for?

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy notice.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• (a) Identity data – name, title, job title, address, telephone number, email address, photographic identification, date of birth, credit check
• (b) Contact data – billing address, email address and telephone numbers.
• (c) Financial Information – bank account or payment card details
• (d) Transaction data – details about payments to and from you and other details of products and services you have purchased from us.
• (e) Matter information – may include (and is not limited to) criminal convictions or offences, medical conditions, surgeries, therapies, medical history or disabilities.
• (f) Marketing information – name, title, job title, address, telephone number, email address, company, engagement, event attendance history, and marketing preferences
• (g) Website data – when you interact with our digital platforms, we may also automatically collect information about your visit:
  • how you reached our platform and the IP address used
  • your browser type, versions and plug-ins, and your operating system
  • your journey through the platform (links clicked, searches made, time spent on pages, interactions)
  • what content you like or share
  • information collected in any online forms you complete
• (h) Social media information – username, company details and engagement details (likes, retweets, shares, reactions, comments).
• (i) Monitoring – CCTV footage, vehicle details, PC login details, use of our IT and communications systems.

How your data is used

In broad terms, we use your data for the following purposes:

Marketing Communications

This includes contacting you (with consent) with newsletters, bulletins, event invitations and measuring engagement. You can withdraw consent or amend preferences anytime here.

How we collect your data

Client information is collected directly during file opening and may also be obtained from public registers, courts, credit checks or investigators. Marketing information is collected directly, via consent through Mailchimp, or via engagement with our social media accounts (Twitter, LinkedIn, Facebook, YouTube, Google+).

Disclosure of your personal data

We may share your data with third parties:

• if required by law or regulation
• to enforce contractual rights
• to assist police/security services
• to protect safety/security
• otherwise as permitted by law

We will not share without consent and will protect data appropriately if we do.

Data Security

We have security measures, access controls, confidentiality obligations, and breach procedures (with regulator notifications when required).

Monitoring

We may monitor and record communications (e.g., calls, emails) for quality assurance.

Credit checking

We may search credit agencies for decisions, fraud prevention and money laundering checks. These agencies may record the search and share information with others. False information may be recorded as fraud.

Use of cookies

Please visit our Cookie Policy page for details.

Your rights

You may correct or update your personal information anytime at info@roycelegal.co.uk. Data is retained as long as necessary. Requests for deletion or copies of your data can be submitted in writing. You can unsubscribe from marketing here.

Changes to our privacy notice

Updates will be posted here and, where appropriate, notified by email. Check this page regularly.

Complaints

If you have concerns, contact us by phone (01924 664177), email (info@roycelegal.co.uk), or post (7 Wellington Rd E, Dewsbury WF13 1HF, UK). If unresolved, you may escalate to the supervisory authority.